Selecting correct roles for users

To select a role, simply click on the role until it is highlighted in blue and has a blue tick on the right.

Access roles are split into Primary and Secondary. Primary role will give users access to the portal, while secondary can be added for extra access.

Access rights for each role are the following: 

NameAccessRestrictions
(Primary) Clinical Staff

Register patients and send out invites to complete assessments*


 

Edit patient demographics*


 

View the timeline for the assessment


 

Add a comment to the timeline


 

Change the assessment tag


 

Add/amend a TCI date


 

Add/amend clinical priority


 

View the assessment


 

View/edit clinical notes


 

Export pdf document


 

Send and schedule messages to patients

None
(Primary) Administrator

Register patients and send out invites to complete assessments*


 

Edit patient demographics*


 

View the timeline for the assessment


 

Add a comment to the timeline


 

Change the assessment tag


 

Add/amend a TCI date


 

Add/amend clinical priority

Cannot view the assessment


 

Cannot view/edit clinical notes


 

Cannot export pdf document

(Primary) Limited administrator

Register patients and send out invites to complete assessments*


 

Edit patient demographics*


 

View the timeline for the assessment


 

Change the assessment tag


 

Add/amend a TCI date


 

Add/amend clinical priority

Cannot change the assessment tag


 

Cannot view the assessment


 

Cannot view/edit clinical notes


 

Cannot export pdf document

(Primary) Read Only

View the dashboard (including filtering and sorting)

Search for the patients 

View the patient page 

View the Summary, Assessment and Documents tab on the patient page

View clinical notes or suggested actions

View assessment answers and forms

View scheduled or sent messages

Download existing PDF reports (those already exported by other users)


 

Cannot edit any fields on the patient page*

Cannot add new patients*

Cannot create new assessments*

Cannot acknowledge attention flags

Cannot add comments

Cannot add, send or schedule messages

Cannot export new PDF reports in the Documents tab

(Secondary) ArchiverCan archive completed assessmentsHas to be selected with another role to gain access to the platform


 

(Secondary) Binner

Can move assessments to the binHas to be selected with another role to gain access to the platform
No AccessN/ANo access to the platform, usually used when adding consultants to the list
(Secondary) User AdministratorAccess to user management platformHas to be selected with another role to gain access to the platform
(Secondary) MessengerAccess to send and schedule messagesAllows users to send messages to patients - if your portal is not set up to send messages this will have no effect
(Secondary) Messenger admin Access to send messages and create message templatesAllows users to edit, delete and publish message templates - if your portal is not set up to send messages this will have no effect

*feature only available to portals where integration is not enabled.


 

*feature only available to portals where integration is not enabled.


 

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